Responsible Gaming
Introduction
At Ashmore PCYC, we believe online pokies should be enjoyed as entertainment only. Gambling is never a reliable way to earn money or solve financial problems. It's designed to be fun, but it carries risks. We encourage all players to gamble responsibly and within their means.
Age Verification
Online pokies in Australia are strictly regulated and only available to players aged 18 years and over. We take age verification seriously and conduct checks to ensure all players meet the legal age requirement. If you're under 18, please do not attempt to access our gaming services.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognize any of the following signs in yourself or someone you know, it may be time to seek help:
- Chasing losses by gambling more money to recover what you've lost
- Gambling with increasing amounts of money to achieve the same excitement
- Lying to family, friends, or counsellors about the extent of your gambling
- Neglecting work, school, family, or social obligations due to gambling
- Using gambling as an escape from problems, stress, or negative emotions
- Feeling irritable or anxious when trying to cut down or stop gambling
- Failed attempts to control, reduce, or stop gambling
- Borrowing money or going into debt to fund gambling activities
- Hiding gambling activity or keeping it secret from loved ones
- Gambling with money needed for essential expenses (bills, rent, food)
Self-Help Tools
We provide responsible gaming tools to help you maintain control:
- Deposit Limits: Set a maximum amount you're willing to deposit within a set timeframe (daily, weekly, or monthly)
- Loss Limits: Cap the amount you're willing to lose during a gaming session
- Reality Checks: Receive pop-up reminders during play showing how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing our platform if you feel your gambling is becoming problematic
- Take a Break: Use cooling-off periods to step away from gambling
All of these tools are available through your account settings. We encourage you to use them proactively.
Support Organizations
If you or someone you know is struggling with problem gambling, help is available. Here are trusted organisations in Australia and internationally:
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Free, confidential counselling and support service available 24/7 for people concerned about their own or someone else's gambling. - Lifeline Australia
Phone: 13 11 14 (24/7)
Website: www.lifeline.org.au
Crisis support and suicide prevention services.
International Support
- GamCare (United Kingdom)
Website: www.gamcare.org.uk
Free support for problem gamblers across the UK. - GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling. - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Helpline: 1-800-522-4700 - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org
Call to Action
If gambling is affecting your life, please reach out for help today. There's no shame in seeking support. Whether you're experiencing financial difficulties, relationship problems, or emotional distress due to gambling, professional counsellors are available to assist you confidentially and free of charge.
Contact Gambling Help Online on 1800 858 858 (free call) or visit their website for live chat and email support.
Our Commitment
Ashmore PCYC is committed to promoting responsible gaming practices. We support players' rights to enjoy online pokies safely and have put measures in place to protect vulnerable individuals. If you have concerns about your gambling or need further information about our responsible gaming features, please contact our support team.